Rivermead Gate Medical Centre

01245 348688

CLOSED Temporarily – Wood Street Surgery

01245 354732

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Chaperones

The Rivermead Gate Medical Practice is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and ... [continue] Chaperones

Compliments and complaints

As a Practice we are very happy to receive constructive comments or suggestions for improving our service to patients. We will always be willing to listen if there is any ... [continue] Compliments and complaints

COVID-19 information

Please find below information and links to our Frequently Asked Questions at the practice Digital COVID-19 passports for children aged 12 or over POSTED ON 3RD FEBRUARY, 2022 Currently children aged ... [continue] COVID-19 information

COVID-19 vaccine

COVID-19 vaccine – information for people living in Essex and Suffolk Please click here for the latest news and answers to Frequently Asked Questions Oxford AstraZeneca vaccine – update Read ... [continue] COVID-19 vaccine

Named GP

All patients at Rivermead Gate Medical Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to check whether you live inside the practice boundary. 

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Registration

Before you complete the online forms please use this link to check if you are living within our practice boundary. We are asking that where possible all patients use the online registration form ... [continue] Registration

Update your next of kin

If you would like to update your next of kin details please use the online form below.

Updating your details

If you have changed your address or telephone number please let us know in case we need to contact you urgently. You can come to the surgery or inform us ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

On occasions it is sometimes necessary to remove patients from our Practice list.  This can be due to a patient moving out of the practice area or if they become ... [continue] Violent or abusive behaviour