New digital patient portal launching in mid and south Essex
A new online patient portal, Patients Know Best (PKB), is being launched for Mid and South Essex NHS Foundation Trust (MSE FT) and Essex Partnership University Foundation Trust (EPUT). The portal consolidates data from various healthcare providers into a single, secure personal health record.
You can access this record at any time via the NHS App or PKB web-based portal. You can also share you record with their GP, pharmacist, family members, carers, or others involved in your care.
Please note, this portal does not include information from GP clinical systems.
What is Patients Know Best – An Introduction – YouTube
What this means for you
Online Patient Portal – Patients Know Best, offers a secure way for us to send you your health information, communicate with you and for you to manage your health all in one place.
The portal also offers;
- the ability to track and monitor your health and symptoms.
- access to a library of health resources to help you to manage your health.
- the ability to share your record with family, carers and health professionals.
Patients will receive an invitation to register for the portal in their appointment letter. To find out more, visit the Patients Know Best website (opens in new window) >.
Once you have registered, we will send your correspondence into the portal for you. You will be notified via the email you registered with every time there is something for you to see.
Benefits of using PKB
- Receive the majority of appointments and letters through the portal with the option to go totally paperless in the future, saving the Trust money and improving our collective carbon footprint.
- Shared with your family, carers and health professionals including pharmacy. This will be your choice and can be amended at any time.
- Record your medical information such as any allergies or medication you are taking.
- Track and monitor symptoms and access resources specific to you added by your healthcare team.
- Keep a health journal to help you when discussing issues with your clinician.
- Link to wearable devices to monitor your health.
- Total access either from home or abroad.
Further information
You may have questions, if so please visit patient support manual within the PKB portal.
Alternatively, you can contact the PKB support team directly at [email protected].
