Rivermead Gate Medical Centre

Due to unexpected GP sickness we have been forced to close the Wood Street Surgery for the pm session Monday 21/10/2019.

We have relocated services to our main site a Rivermead Gate Medical Centre and our telephones have been transferred to this site where our staff are waiting to take you call.

If you have an emergency our contact details remain the same however you may choose to call the main site direct on: 01245 348688

We apologise for the inconvenience this may cause but will be open as usual on Wednesday morning.

Outside of normal hours (8am to 6.30pm) call 999 for medical emergencies and 111 for clinical advice.

The surgery will be closed Monday 26th August for Summer Bank Holiday. For urgent medical attention call the 111 service.  If your call is life threatening call the emergency service on  999.

 

Dear Patients,

It was not an easy decision to take, but I have decided to retire from being your GP on the 1st of October this year.

I want to thank you for your confidence and trust in me as well as your generous understanding and forbearance for the times when I was running late.

I also drew great strength and encouragement from the many kind words and letters of appreciation I have received from many of you over the years.

I want to wish you all the very best, but above all, good health.

With fondest regards,

Renate Riechardt-Olschner

 

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The practice will be changing the access hours at the branch surgery at Wood Street following discussions with NHS England. With effect from Monday 27th November 2017 we will be closed all day Tuesday, Wednesday afternoon and all day Thursday, and all services to Wood Street patients will be provided from our main site Rivermead Gate Medical Centre.

The opening hours have been approved by the Joint Primary Care Commissioning Committee of Mid Essex CCG and NHS England.

Why have we taken this decision?

This decision has been taken due to the difficulties the practice is facing in providing adequate clinical provision and services at the site every day of the week.

Opening hours from 27th November:

Monday            8.00am to 12.30pm and 3pm to 6.00pm

Wednesday      8.00am to 12.30pm

Friday               8.00am to 12.30pm and 03.00pm to 6.00pm

The telephone lines will be diverted to our main site when the branch site is closed where calls will be handled. You may choose to call Rivermead direct: 01245 348688

The doctors and nurses will be working at Rivermead Gate and will provide services to Wood Street patients from there.  Patients will be able to book appointments as normal and see their usual GP.  The number of appointments/appointment types will not be reduced, all other services provided to patients will remain the same and we will continue to send prescriptions to patients preferred pharmacy.

Patients should submit prescription requests and arrange for collection within these times or ask staff to send them direct to their preferred pharmacy.

Patients may find it easier to attend our main site on a regular basis. If patients would like us to transfer care to Rivermead Gate Medical Centre, a form is available to complete at our reception and we will amend records accordingly.

Feedback comment forms are available from reception.