We have temporarily suspended On-Line Appointments due to COVID 19 pressures.
Our consultations are by appointment only. If you are registered for on-line services you can cancel or book appointments on line.
To book on line visit: https://SystmOnline.tpp-uk.com
To register for this service please click here to go to the Online Services page.
To make an appointment by telephone call 01245 348688 from 8am onwards or call in to the Medical Centre Monday to Friday.
Please do not come in person at 8am to book an appointment for the day. This should be done by telephone.
Current appointment system
Most surgery sessions have appointments which may be booked up to 4 weeks in advance. The remaining appointments are booked on the day. This helps to keep the rate of non-attended appointments to a minimum. You may see any of the doctors or our nurse practitioner but it is recommended that you endeavour to see the same person for on-going problems to ensure continuity of care. If you provide your mobile telephone number you will receive an SMS test message to confirm your appointment.
You may have to wait longer to see a preferred doctor when booking an appointment. If you have an urgent medical problem and the surgery is fully booked you will either be seen by the nurse practitioner or a doctor at the end of the morning session that day. Under these circumstances the receptionist may ask for brief details of your condition so that your need can be assessed.
Appointments with the doctor and all of our other clinical staff are always in short supply so please let us know, giving as much notice as possible, if you are unable to attend. We can then offer the time to someone else.
New appointment system from 11/03/22
As we are now emerging from the pandemic the Practice is making changes in beginning to return to a new normal. We are introducing new appointment system will be starting on 11th March 2022.
This will see the introduction of more face to face appointments, which can be booked without triage. To support this the reception team will ask the reason for your visit, this is so that they can determine the type of appointment needed and the most appropriate clinician to book you with.
There will be a few slots per sessions which are pre-bookable, however the majority of appointments will be book on the day.
We will be closely monitoring this and making adjustments as required.