Rivermead Gate Medical Centre

01245 348688

CLOSED Temporarily – Wood Street Surgery

01245 354732

Complaints and compliments

We are very happy to receive constructive comments or suggestions for improving our service to patients. Similarly, if you have a complaint we will deal with it in a constructive way. Please write or telephone our Practice Manager.

Rivermead Medical Centre is committed to providing the highest level of care for our patients and places patient care and satisfaction at the centre of our service to improve our outcomes.

We will always be willing to listen if there is any way that you think we can improve the service we provide.

If you would like to leave a compliment or a comment you can do so by completing a Family & Friends Comment Form available in the reception area or you can complete a form online here.

Rivermead Gate Complaint leaflet (Word doc)
Rivermead Gate Complaint leaflet (PDF)

Patient complaint form (PDF)
Patient complaint form (Word doc)
Complaint Authorisation (PDF)
Complaint Authorisation (Word doc)