Rivermead Gate Medical Centre

01245 348688

CLOSED Temporarily – Wood Street Surgery

01245 354732

Complaints and compliments

As a Practice we are very happy to receive constructive comments or suggestions for improving our service to patients. We will always be willing to listen if there is any way that you think we can improve the service we provide.

If you would like to leave a compliment or a comment you can do so by completing a Family & Friends Comment Form available in the reception area or you can complete a  Friends and Family Form online here.

Similarly, if you have a complaint we will deal with it in a constructive way. Please write, email or telephone our Practice Manager or complete our online Complaints Form here.

We are committed to providing the highest level of care for our patients and place patient care and satisfaction at the centre of our service to improve our outcomes.

Rivermead Gate Complaint leaflet (PDF)