Rivermead Gate Medical Centre

01245 348688

CLOSED Temporarily – Wood Street Surgery

01245 354732

COVID-19

DO NOT WALK IN TO SURGERY

All patients must telephone if they require an appointment

Patients will be called back by a clinician

We will try and manage your condition / needs without you having to come to the surgery

The clinician will book you an appointment where necessary

Important Information Affecting Wood Street

We apologise for any inconvenience this may cause but have been forced to make this very difficult decision.

Due to pressures on our practice, caused by staff sickness and self-isolation; we are moving our services to the main site at Rivermead Gate Medical Centre, 123 Rectory Lane, CM1 1TR.

Our telephone line will divert to our main site Rivermead Gate Medical Centre. If you are advised to be seen by a clinician after your telephone appointment, this will be arranged at Rivermead. We will send all prescriptions electronically to you usual pharmacy.

We apologise for any inconvenience this may cause. We will continue to monitor the situation closely.

Please sign up to the NHSApp or On-Line services to request medication to reduce paper coming in to the surgery and to allow us to process your request quickly.  Thank you for your understanding in this difficult time.

If you need to evidence your self-isolation visit: Self-isolation Note

Stay at home guidance:  Stay at home guidance

Important information about the coronavirus (COVID-19)

The NHS in Mid Essex and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The Chief Medical Officer has announced that the country is moving into the ‘Delay’ stage of the response to coronavirus from Friday, 13th March 2020.

The new advice issued by the Chief Medical Officer is as follows:

Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you’re staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay At Home advice can be found here

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

More information can be found on the NHS website here

Our dedicated COVID page here.