Do you want to lose weight and get fitter for free? Click on the link for further information: ACE Lifestyle
The practice will be changing the access hours at the branch surgery at Wood Street following discussions with NHS England. With effect from Monday 27th November 2017 we will be closed all day Tuesday, Wednesday afternoon and all day Thursday, and all services to Wood Street patients will be provided from our main site Rivermead Gate Medical Centre.
The opening hours have been approved by the Joint Primary Care Commissioning Committee of Mid Essex CCG and NHS England.
Why have we taken this decision?
This decision has been taken due to the difficulties the practice is facing in providing adequate clinical provision and services at the site every day of the week.
Opening hours from 27th November:
Monday 8.00am to 12.30pm and 3pm to 6.00pm
Wednesday 8.00am to 12.30pm
Friday 8.00am to 12.30pm and 03.00pm to 6.00pm
The telephone lines will be diverted to our main site when the branch site is closed where calls will be handled. You may choose to call Rivermead direct: 01245 348688
The doctors and nurses will be working at Rivermead Gate and will provide services to Wood Street patients from there. Patients will be able to book appointments as normal and see their usual GP. The number of appointments/appointment types will not be reduced, all other services provided to patients will remain the same and we will continue to send prescriptions to patients preferred pharmacy.
Patients should submit prescription requests and arrange for collection within these times or ask staff to send them direct to their preferred pharmacy.
Patients may find it easier to attend our main site on a regular basis. If patients would like us to transfer care to Rivermead Gate Medical Centre, a form is available to complete at our reception and we will amend records accordingly.
Feedback comment forms are available from reception.
Our appointments are valuable, please help us reduce our missed appointments
During January 2018, 118 clinical appointments were missed, this equates to:
The loss of one clinician working for a whole week
91 GP appointments (16 hours)
78 nurse appointments (22 hours)
If you cannot attend any booked appointment, please let us know as soon as possible so we can offer the appointment to someone else.
The GP practice is taking part in an important national project about diabetes care and treatment in the NHS. The project is called The National Diabetes Audit (NDA).
To take part GP practices will share information about your diabetes care and treatment with the NDA. the type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security.
If you do not want your information to be used please inform the receptionist, your GP or nurse. This will not affect your care.
For further information please use the link below to read the patient leaflet.
If you are in one of the at risk catagories or would like to enquire if you are entitled to a free vaccination please call the surgery you are registered at (see the list below for catagories).
We have four Saturday clinics during September and October, appointments can be booked now. If you are seeing the nurse for regular monitoring you can ask the nurse to give you the vaccination at the same time.
Flu is a highly infectious illness that spreads rapidly through the coughs and sneezes of people who are carrying the virus.
If you’re at risk of complications from flu, make sure you have your annual flu vaccine, available each year usually from October onwards.
- ADULT flu clinics are held on Saturdays at both of our sites:
- Rivermead Gate: Saturday 23rd September and 14th October
- Wood Street: Saturday 30th September and 21st October
- CHILD vaccinations are carried out during the week during normal clinic hours.
- If you are at risk please and eligable for a free vaccination call the surgery to book your appointment.
- When you attend please romove coats & jumpers and have you arm ready to help us run our clinics on time.
Should you have the flu jab?
Book an appointment if you’re 65 or over, or if you have any of the following problems (however old you are):
- a serious heart complaint
- a chest complaint or breathing difficulties, including asthma, bronchitis and emphysema
- serious kidney disease
- lowered immunity due to disease or treatment such as steroid medication or cancer treatment
- if you have had a stroke or a transient ischaemic attack (TIA)
- if you have a problem with your spleen or you have had your spleen removed
- Ask our staff if you are elligible
For further information and advice about flu and the flu vaccine Click here
“There is now an award-winning programme of one-to-one and group support for weight management available free to patients. To register, call the weight management helpline on 0800 022 4524 or e-mail email@example.com. Successful, evidence-based programmes are available weekdays, evenings and at weekends in your local area. You can find out more at http://acelifestyle.org/weight-management.”
care.data – What is care.data? The NHS is changing and services are being restructured. These reforms will impact on the way that clinical data are collected, shared and analysed. Under the powers of the Health and Social Care Act 2012 (HSCA), the Health and Social Care Information Centre (HSCIC) can, under certain circumstances, require Personal Confidential Data (PCD) from GP Practices without seeking patient consent.
One of the first initiatives using these new powers is the Care.Data service. This service has been commissioned by NHS England and will be delivered by the HSCIC. The HSCIC is England’s central authoritative source of health and social care information.
In general, such data will only be made available to accredited third parties in anonymised, pseudonymised or aggregated form. The default position for all patients is that PCD will leave the practice where there is a legal basis.
Patients CAN object to this it is important that your wishes are respected. If you object to your data being extracted you should let us know in writing so that we can update your records. Further information is available at www.england.nhs.uk/caredata Click on the patient button for details.
We are currently receiving requests from patients for access online to online viewing of their Full Clinical Record and Detailed Coded Record and Questionnairs.
We are unable to administer this service for the time being but will review patient accessibility by the end of March 2016 as per government guidelines. We apologize for any inconvenience and will keep you informed as to when this service is available.
WE NOW USE ELECTRONIC PRESCRIBING.
IF YOU WOULD LIKE TO USE THIS SERVICE PLEASE NOMINATE YOUR PHARMACY
Nomination means you choose a place for your GP practice to electronically send your prescription to. You don’t need a computer to use EPS. You can choose up to one of each of the following:
- a pharmacy
- a dispensing appliance contractor (if you use one)
- your dispensing GP practice (if you are eligible).
You can change your nomination or cancel it and get a paper prescription. If you don’t want your prescription to be sent electronically just tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
EPS is reliable, secure and confidential. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.
Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
If you collect repeat prescriptions you will not have to visit your GP practice just to pick up your paper prescription. Instead, your GP will send the prescription electronically to the place you choose, saving you time.
The prescription is an electronic message so there is no paper prescription to lose.
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
If the prescription needs to be cancelled the GP can electronically cancel and issue a new prescription without you having to return to the practice – saving you extra trips.
You may not have to wait as long at the pharmacy as your repeat prescriptions can be made ready before you arrive.
You can get all these benefits if you:
- have a stable condition
- don’t want to go to your GP practice every time to collect your repeat prescription
- collect your medicines from the same place most of the time
- use a prescription collection service now.
You will not get as many benefits, if you:
- don’t get prescriptions very often or
- pick up your medicines from different places.