Welcome To Rivermead Gate Medical Centre
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Missed Appointments

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Our appointments are valuable

During July 2017, 138 clinical appointments were missed, this equates to:

80 GP appointments (over 14 hours)

58 nurse appointments (over 15 hours)

If you cannot attend any booked appointment, please let us know as soon as possible so we can offer the appointment to someone else rather than it be wasted.

National Diabetes Audit

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The GP practice is taking part in an important national project about diabetes care and treatment in the NHS.  The project is called The National Diabetes Audit (NDA).

To take part GP practices will share information about your diabetes care and treatment with the NDA. the type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security.

If you do not want your information to be used please inform the receptionist, your GP or nurse. This will not affect your care.

For further information please use the link below to read the patient leaflet.

http://content.digital.nhs.uk/media/15870/Leaflet—Information-for-People-With-Diabetes/pdf/Patinfo_CoreAudit17_leaflet_v6.pdf

 

Flu Clinics

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Flu Vaccinations

If you are in one of the at risk catagories or would like to enquire if you are entitled to a free vaccination please call the surgery you are registered at (see the list below for catagories).

Flu is a highly infectious illness that spreads rapidly through the coughs and sneezes of people who are carrying the virus.

If you’re at risk of complications from flu, make sure you have your annual flu vaccine, available each year usually from October onwards.

  • ADULT flu clinics are held on Saturdays at both of our sites:
  • Rivermead Gate: Saturday 23rd September and 14th October
  • Wood Street: Saturday 30th September and 21st October
  • CHILD vaccinations are carried out during the week during normal clinic hours.
  • If you are at risk please and eligable for a free vaccination call the surgery to book your appointment.
  • When you attend please romove coats & jumpers and have you arm ready to help us run our clinics on time.

Should you have the flu jab?

Book an appointment if you’re 65 or over, or if you have any of the following problems (however old you are):

For further information and advice about flu and the flu vaccine Click here

Free Weight Management Programme

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“There is now an award-winning programme of one-to-one and group support for weight management available free to patients. To register, call the weight management helpline on 0800 022 4524 or e-mail acecic.weightmanagement-adults@nhs.net. Successful, evidence-based programmes are available weekdays, evenings and at weekends in your local area. You can find out more at http://acelifestyle.org/weight-management.”

What is Care Data

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care.data – What is care.data? The NHS is changing and services are being restructured. These reforms will impact on the way that clinical data are collected, shared and analysed. Under the powers of the Health and Social Care Act 2012 (HSCA), the Health and Social Care Information Centre (HSCIC) can, under certain circumstances, require Personal Confidential Data (PCD) from GP Practices without seeking patient consent.

One of the first initiatives using these new powers is the Care.Data service. This service has been commissioned by NHS England and will be delivered by the HSCIC. The HSCIC is England’s central authoritative source of health and social care information.

 In general, such data will only be made available to accredited third parties in anonymised, pseudonymised or aggregated form.  The default position for all patients is that PCD will leave the practice where there is a legal basis.

 Patients CAN object to this it is important that your wishes are respected. If you object to your data being extracted you should let us know in writing so that we can update your records. Further information is available at www.england.nhs.uk/caredata  Click on the patient button for details.

Online Facilities

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We are currently receiving requests from patients for access online to online viewing of their Full Clinical Record and Detailed Coded Record and Questionnairs.
We are unable to administer this service for the time being but will review patient accessibility by the end of March 2016 as per government guidelines. We apologize for any inconvenience and will keep you informed as to when this service is available.

Electronic Prescribing Service

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WE NOW USE ELECTRONIC PRESCRIBING.

IF YOU WOULD LIKE TO USE THIS SERVICE PLEASE NOMINATE YOUR PHARMACY 

Nomination means you choose a place for your GP practice to electronically send your prescription to. You don’t need a computer to use EPS. You can choose up to one of each of the following:

  • a pharmacy
  • a dispensing appliance contractor (if you use one)
  • your dispensing GP practice (if you are eligible).

You can change your nomination or cancel it and get a paper prescription. If you don’t want your prescription to be sent electronically just tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

EPS is reliable, secure and confidential. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.

Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

Benefits

If you collect repeat prescriptions you will not have to visit your GP practice just to pick up your paper prescription. Instead, your GP will send the prescription electronically to the place you choose, saving you time.
The prescription is an electronic message so there is no paper prescription to lose.
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
If the prescription needs to be cancelled the GP can electronically cancel and issue a new prescription without you having to return to the practice – saving you extra trips.
You may not have to wait as long at the pharmacy as your repeat prescriptions can be made ready before you arrive.

You can get all these benefits if you:

  • have a stable condition
  • don’t want to go to your GP practice every time to collect your repeat prescription
  • collect your medicines from the same place most of the time
  • use a prescription collection service now.

You will not get as many benefits, if you:

  • don’t get prescriptions very often or
  • pick up your medicines from different places.

When we are closed

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When We Are Closed Poster

Patient Participation Group

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Rivermead Gate Medical Centre/Wood Street Surgery is keen to provide patients with the opportunity to express their views and to influence how their local health services should develop.

With this in mind we are setting up a Virtual Patient Participation Group.